Judging from the tracking history, the package went on a bit of an adventure, but it made it to my house in the end, and in perfect condition. Thanks so much for that!
It is important for consumers to share positive customer service experiences when we run across them. Such was my experience with TV Parts Today. Their staff was extremely knowledgeable about the problem with my sony bravia tv and send the main board panel promptly. Included also was the appropriate flash drive formatted specifically for this fix to download the software onto. I still had issues with the television and TV Parts Today staff remained concerned with solving my issue without selling me any unnecessary parts. They even sent out the same part more than once to avoid the possibility that the main board may have been defective, at their own cost. Each time I called staff was patient and guided me as to what steps I needed to take for a successful outcome. Given that most people are not LED TV tech savvy there is a huge benefit the support received.
I hope folks are encouraged to do business withTV Parts Today for a tailored customer service experience and alleviating the frustration out of a TV repair. Given the high cost of decent televisions one owes it to their self to save thousands by going the TV Parts Today route. Thank you all for a job well done and for your patient guidance through this process.
